Resources

CGCTA

Our Transit Resources

Cape Girardeau County

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Over 25 Years of Service 

Demand Response Services

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Resources for Riders

At (CGCTA), we are committed to providing our riders with the tools and information they need to travel confidently and comfortably. Whether you're a daily commuter or a first-time rider, our resources are designed to help you understand our services, your rights, and how to make the most of your transit experience.


Rider’s Guide and Programs

Our Rider’s Guide offers a comprehensive overview of CGCTA’s services, including fixed-route schedules, demand response procedures, and the Ride to Work program. It also includes helpful tips for planning your trip, understanding fare structures, and using our services safely and efficiently. In addition, CGCTA offers specialized programs to support seniors, individuals with disabilities, and those seeking employment transportation.


Title VI Notice and Procedures

CGCTA operates its programs and services in full compliance with Title VI of the Civil Rights Act of 1964, ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination on the basis of race, color, or national origin. We are committed to maintaining an inclusive and equitable transit system for all members of our community. Procedures for filing a Title VI complaint are available upon request.


Disability Complaint Form

If you believe you have been discriminated against due to a disability while using CGCTA services, you have the right to file a formal complaint. Our Disability Complaint Form is available to ensure that all riders are treated fairly and respectfully. CGCTA takes all complaints seriously and investigates each one thoroughly to uphold our commitment to accessibility and equal service.


Public Notices

CGCTA regularly publishes Public Notices to keep the community informed about service changes, public meetings, policy updates, and other important announcements. These notices are part of our ongoing effort to maintain transparency and encourage public engagement in the development and improvement of our transit services.

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We take pride in our vehicles. Our clean, well-maintained fleet ensures a comfortable and safe ride every time.

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(573) 335-5533
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Contact:

573-334-9634

  • United We Work

    United We Work is a program developed by United Way of Southeast Missouri in collaboration with the Cape Girardeau County Transit Authority (CTA), area employers, social service agencies, and banking partners.The program is designed to help entry-level employees overcome obstacles to employment and self-sufficiency. Click here for more information: https://unitedwayofsemo.org/united-we-work/ 

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Contact:

573-335-3331

  • Aging Matters (AAA) Program

    This program assists clients in making “life needs” trips with CTA’s demand-response service. This includes transportation to/from doctor’s appointments, grocery stores, pharmacies, or Senior Centers in Cape Girardeau County. This service is provided to handicapped individuals aged 18-59 and seniors 60 and older. CGCTA also takes Cape Girardeau County residents who qualify for the Aging Matters (AAA) Program to St. Louis on the third Thursday of every month as long as there are (3) riders signed up to make the trip. 

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Contact:

director@capecountyboard.org

  • SB40 Program

    The SB40 Program allows clients to travel anywhere in Cape Girardeau County except to the Casino, Medical marijuana dispensaries, or any establishment that sells alcohol as its primary business. Transportation is provided by Cape Girardeau County Transit Authority.


    The SB40 Program allows clients to travel anywhere in Cape Girardeau County except to the Casino, Medical marijuana dispensaries, or any establishment that sells alcohol as its primary business. Transportation is provided by Cape Girardeau County Transit Authority.