Public Notice of Programs of Projects
Disadvantaged Business Enterprise (DBE)
Civil Rights and Title VI
Public Rights Under Title VI
Cape Girardeau County Transit Authority operates its programs and services without regard to race, color, and natural origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Cape Girardeau County Transit Authority.
For more information on the Cape Girardeau County Transit Authority civil rights program, and the procedures to file a complaint, contact 573-335-5533; email email@example.com; or visit our administrative office at 937 Broadway St., Suite 200, Cape Girardeau, MO 63701 or refer to the CGCTA Title VI Program documents listed under this notice.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
If information is needed in another language, contact 573-335-5533.
Upon request, you can obtain printed materials of these documents in alternative formats such as large print or braille. Please contact our administrative office.
Oral language assistance for CTA transit services is available free of charge. To make a request for oral language assistance, please contact our administrative office.
Notice of Reasonable Modification
Cape Girardeau County Transit Authority provides reasonable modifications to individuals with disabilities by making changes to policies, practices, and procedures if needed by an individual with a disability to enable him or her to participate in Cape Girardeau County Transit Authority's services subject to several exceptions. These exceptions include when the modification would cause a direct threat to the health or safety of others, would result in a fundamental alteration of the service, would not actually be necessary in order for the individual with a disability to access Cape Girardeau County Transit Authority's service or would result in undue financial or administrative burden.
Requests for reasonable modification must include the following:
Preferred phone number:
Policy/Process that you are requesting modification of:
What modification of the policy do you need?
Why do you need the modification in order to allow you to use the service?
The request from the individual with a disability should be as specific as possible and include information on why the requested modification is needed in order to allow the individual to use the transportation provider's service.
Please submit a request for reasonable modification by mail or fax:
Cape Girardeau County Transit Authority
Attention Steve Colbert
937 Broadway, Suite 200
Cape Girardeau, MO 63701
Attention: Steve Colbert